Excellent
Your guide to air passenger rights
Understanding what you’re entitled to when flights are delayed or canceled.
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Created by
What are passenger rights?
What am I entitled to?
What about luggage?
Do I get compensation for strikes?
Is compensation the same as a refund?
What do I need to claim compensation?
Do passengers with disabilities have rights?
Can I protect my future flights?
Simply put, air passenger rights are the laws and regulations that protect us when we fly.
Which is good, when 2.5 million people’s flights are disrupted every day.
“We want you to understand your rights and how they can benefit you. And we want to help you when you face a flight delay or cancellation.”
Rosa Garcia
Strategic Legal Counsel / Air Passenger Rights Advocate at AirHelp
We’ve helped 2.7M+ passengers get up to €600 compensation
Global Regulation check
What am I entitled to when my flight’s disrupted?
How it works
Claiming with AirHelp is easy and saves you all the hassle.
Step 1
Claim in 2 minutes
We make sure everything’s quick and easy, and we keep your data safe.
Step 2
We handle everything
We’ll build a strong case and negotiate with the airline, so you don’t have to.
Step 3
You win compensation
The airline pays us and we make a transfer straight to your account, minus our fee.
79% of passengers don't know their rights. Don't be one of them.
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